Owner: Jasmine Patel, Serenity Esthetics, Austin, TX

Jasmine used to send every review request manually. “It was exhausting,” she said. “We knew we had happy clients—we just weren’t capturing the proof.”

Plus, her front desk was swamped with juggling:

• Google Sheets for scheduling

• SMS from a separate vendor

• Reviews via email

• Loyalty… not at all

“Everything was in a different tab.”

Making the Switch

After seeing ReviewsFlo on Instagram, Jasmine signed up for a free trial. “Within a week, I knew we’d never go back.”

She connected her calendar, set up automatic review flows, and turned on the digital loyalty punch card.

The Results

✨ 47% increase in review volume
🎁 22% jump in repeat bookings from rewards
💡 5 campaigns fully automated with no staff help
📈 30% more traffic to her GMB from fresh reviews

Q&A With Serenity Esthetics

Q: Was setup hard?
“Nope. Took under an hour with the onboarding videos.”

Q: Favorite feature?
“The digital loyalty card—clients talk about it constantly.”

Q: Are you staying with ReviewsFlo long-term?
“Absolutely. It’s part of our SOP now.”

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Competitor Comparison

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💖 It’s Like Having a Full-Time Marketer (Without Hiring One)

Serenity Esthetics turned reviews into growth—with less stress and more automation.

🔗 Try ReviewsFlo Free – The smart system for wellness pros.