Founder: Dr. Sarah Liu, GlowRx Aesthetics
GlowRx was growing fast—but not without friction. “We were getting amazing client results, but no one was leaving reviews,” said Dr. Liu. “Plus, our team was juggling too many systems.”
They were using separate tools for:
Appointments
Client messaging
Feedback requests
Loyalty programs
“It felt like duct tape,” Sarah joked.
Sarah found ReviewsFlo through a partner referral and instantly saw the appeal of having bookings, reviews, text campaigns, and loyalty under one roof.
“Setup was quick, and within a few days, we were running like a real brand.”
🗓️ 3 platforms replaced by 1 login
🌟 60% increase in 5-star reviews
🔁 Repeat visits up 38% from loyalty automation
💬 2 hours/day saved on follow-up texts and review asks
Q: Did the switch impact your front desk flow?
“Totally improved it! No more chasing reviews manually or checking 4 dashboards.”
Q: Any surprise benefits?
“Yes—clients now post their reviews to Instagram thanks to auto-sharing!”
Q: Would you recommend it?
“We already have—to four other medspa owners.”
| Platform | CRM | Booking | Reviews | AI Voice/SMS |
|---|---|---|---|---|
| ReviewsFlo | ✅ | ✅ | ✅ | ✅ Yes |
| Podium | ❌ | ❌ | ✅ | ⚠️ Limited |
| MindBody | ✅ | ✅ | ⚠️ Add-on | ❌ No |
| Vagaro | ✅ | ✅ | ❌ | ❌ No |
ReviewsFlo helped GlowRx systemize their follow-up, unlock reviews, and automate loyalty like a boss.
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