Founder: Dr. Sarah Liu, GlowRx Aesthetics

GlowRx was growing fast—but not without friction. “We were getting amazing client results, but no one was leaving reviews,” said Dr. Liu. “Plus, our team was juggling too many systems.”

They were using separate tools for:

  • Appointments

  • Client messaging

  • Feedback requests

  • Loyalty programs

“It felt like duct tape,” Sarah joked.

Enter: ReviewsFlo

Sarah found ReviewsFlo through a partner referral and instantly saw the appeal of having bookings, reviews, text campaigns, and loyalty under one roof.

“Setup was quick, and within a few days, we were running like a real brand.”

The Results

🗓️ 3 platforms replaced by 1 login
🌟 60% increase in 5-star reviews
🔁 Repeat visits up 38% from loyalty automation
💬 2 hours/day saved on follow-up texts and review asks

Q&A With GlowRx

Q: Did the switch impact your front desk flow?
“Totally improved it! No more chasing reviews manually or checking 4 dashboards.”

Q: Any surprise benefits?
“Yes—clients now post their reviews to Instagram thanks to auto-sharing!”

Q: Would you recommend it?
“We already have—to four other medspa owners.”


Competitor Comparison

Platform CRM Booking Reviews AI Voice/SMS
ReviewsFlo ✅ Yes
Podium ⚠️ Limited
MindBody ⚠️ Add-on ❌ No
Vagaro ❌ No

🚀 All-In-One for Medspas That Want to Grow

ReviewsFlo helped GlowRx systemize their follow-up, unlock reviews, and automate loyalty like a boss.

 

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