ReviewsFlo Terms of Use

Terms of Purchase

1. ReviewsFlo Terms of Purchase (Effective 01/01/2025)

Business Entity: Pulse Marketing Solutions, LLC
Business Address: 671 Mitchell Way Suite 206, Erie, Colorado 80516
Contact Email: info@buzflo.ai
Effective Date: January 1, 2025

1. Subscription-Based Services

All ReviewsFlo plans (Starter, Pro, Enterprise) are billed monthly or annually and are non-refundable. Plan features vary by tier and are detailed at reviewsflo.com. Subscription fees may include usage-based charges such as SMS, email, and API credits.

  • All usage-based services (e.g., SMS, email, WhatsApp) are billed separately and deducted from a client-maintained Wallet.

  • Automatic Wallet recharges will occur when the balance falls below a preset threshold.

2. Payment & Billing

By purchasing any ReviewsFlo plan, you authorize Pulse Marketing Solutions, LLC to charge the payment method on file for:

  • Monthly or annual subscription fees

  • Usage overages and Wallet auto-recharges

  • One-time setup or registration fees as applicable (e.g., A2P, AI onboarding)

No refunds will be issued for:

  • Subscription services

  • Wallet funds

  • One-time setup or compliance fees

3. Cancellation Policy

To cancel a subscription, the client must submit written notice at least 60 days in advance. Services will remain active and billed until cancellation is processed.

4. Compliance Requirements

All users must:

  • Use only opted-in contacts for SMS/email marketing

  • Adhere to ethical standards for AI agents and refrain from deceptive practices

  • Comply with applicable laws, including TCPA, CAN-SPAM, and HIPAA if applicable

5. Termination for Non-Compliance

Pulse Marketing Solutions, LLC reserves the right to immediately terminate services without refund in the event of:

  • Spam or unsolicited messaging

  • Deceptive or unethical AI use

  • Non-compliance with applicable regulations

6. Data, Ownership & Liability

  • Client data will be retained for 60 days post-cancellation.

  • Intellectual property created by Pulse remains its property unless a buyout is executed.

  • Client assumes full liability for compliance violations and indemnifies Pulse from related damages.

  • Websites and tools are not guaranteed to be ADA compliant.

7. Disputes, Chargebacks & Governing Law

  • Chargebacks will result in immediate service suspension.

  • Any disputes will be resolved by binding arbitration under the laws of Weld County, Colorado.

  • Clients are liable for any legal or administrative fees related to charge disputes.

8. Confidentiality & Non-Disparagement

Both parties agree to maintain confidentiality and not make disparaging statements during or after the contract term.

ReviewsFlo Privacy Notice

Effective Date: January 1, 2025
Pulse Marketing Solutions, LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your information.

1. Information We Collect

  • Personal Information: Name, email, phone number, business info.

  • Usage Data: SMS/email usage, website activity, CRM interactions.

  • Third-Party Data: From services like Yext, WhatsApp, etc.

2. How We Use Information

  • Deliver and support ReviewsFlo services

  • Customize marketing and communications

  • Maintain legal compliance and fraud prevention

  • Improve our platform and client experience

3. Information Sharing

We do not sell your data. We may share it only with:

  • Service providers (email/SMS gateways, CRM APIs)

  • Compliance authorities (if legally required)

4. Data Security

We use industry-standard encryption and protocols. However, we are not liable for breaches caused by third-party vendors.

5. Cookies & Tracking

Our site uses cookies to enhance user experience and analytics. You may adjust your browser settings to disable cookies.

6. User Rights

  • Access your data

  • Request deletion or correction

  • Opt out of marketing communications

To exercise your rights, contact info@buzflo.ai.

7. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13.

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The top ai driven reputation and digital rewards designed for wellness businesses

Drive Clinic Engagement With Advanced Automation

AI Review Automation, Real-Time Review Replies, Auto Social Posting, and Push-Driven Feedback Collection β€” all unified with loyalty and SMS in one platform to grow wellness center.

⭐ AI Review Automation

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πŸ’¬ AI-Powered Review Replies

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Your best reviews, auto-posted on socials. Stay active on Facebook, Instagram, and Google. Drive Spa engagement and grow your audience

🎁 Digital Loyalty Rewards

Reward repeat visits with our Digital Kiosk signups with smart memberships, affiliate programs, point tracking, discount cards and more, all with your branding.

BIG SHOUT OUT! The Voice AI platform has been great, everything is intergrated!
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Working with the Agency has been amazing! Doubled our new clients every week!
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Medical Spa - Dr. Owner
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ReviewFlo Testimonials

Rave Reviews from Our Customers

“Backed by over 15 years of experience in delivering full-service agency solutions, ReviewsFlo was created by Pulse Marketing Solutions LLC to meet the growing demand for streamlined, AI-powered reputation and review management. After servicing many industries, we developed a passion for the Health & Wellness Industry and adapted our systems to best service this incredible and meaningful niche.

“Now, as online reviews become more critical in the age of artificial intelligence, we’re here to help businesses stay ahead by focusing on what matters, organic SEO and local growth.”

Zach Brick – CEO

ReviewsFlo Pricing

Flexible Pricing Plans

All Plans Offer Pay Now or Pay Later!

Starter (Perfect for Small Business)

$199/

Month

25% Discount On Annual Plans Available for $1,788

Starter Features:

Grow (Perfect for Growing Businesses)

$299/

Month

16% Discount On Annual Plans Available for $2,998

Everything in Starter+
Features:

Enterprise (Perfect For Multi-Location Businesses)

$499/

Month

14% Discount On Annual Plans Available for $5,148

Everything in Grow+ Features:

Get Quick Answers To Our Services

ReviewsFlo FAQ's

Have questions about our services, check our our common questions FAQ below:

πŸ“¬ ReviewsFlo automates the entire review request process. As soon as a transaction happens, our system sends personalized SMS and email prompts, making it easy for your happy customers to leave 5-star reviewsβ€”without you lifting a finger.

🌐 Unlike one-off review sites, ReviewsFlo gives you a centralized platform to capture, monitor, and respond to reviews across channelsβ€”plus AI-powered automations, review reminders, and integration with your CRM and loyalty tools.

πŸ’³ Our digital loyalty cards replace outdated punch cards with sleek Apple & Android wallet passes. Customers earn rewards automatically, get reminders via push notifications, and are more likely to returnβ€”driving up repeat visits and revenue.

πŸ”Œ Yes! ReviewsFlo is designed to integrate with most CRMs, POS systems, and scheduling tools. We also offer API access and Zapier support, making it easy to plug into your existing workflows without disruption.

πŸ’Ό We offer three flexible plansβ€”Starter, Pro, and Enterpriseβ€”starting at $199/month, with discounts on annual billing. All plans include review automation, loyalty cards, CRM access, and push notifications. Higher tiers unlock AI voice agents, website hosting, and full API access.

πŸ“ ReviewsFlo is a subscription-based service with no long-term contract required, though we recommend 60-day notice for cancellation. There may be a one-time setup fee for custom AI agents or A2P verification, clearly listed during onboarding.

βš™οΈ Most users are up and running within 24–72 hours. After signup, our team helps configure your review workflows, loyalty cards, and integrations. You’ll get full access to a guided dashboard and onboarding checklist.

πŸͺ Absolutely. We support retail, medspa, service businesses, restaurants, coaches, real estate pros, and more. If you rely on reputation, referrals, or repeat business, ReviewsFlo helps you grow faster with less effort.

πŸ“΅ SMS messaging is not included during the trial period due to A2P 10DLC carrier verification requirements. To protect your brand and ensure compliance with U.S. telecom regulations, we require a one-time A2P registration ($50) before SMS features can be unlocked.
You can still explore review automation, loyalty setup, and CRM features during the trialβ€”and add SMS at any time once you're verified.

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